63bd Privacy Policy

Introduction

63bd ("we", "us", or "platform") is an online gaming service operated for players in Bangladesh. We believe that protecting your personal information is a fundamental right and the foundation of our service. This Privacy Policy ("Policy") explains how 63bd collects your personal information, how it is used, with whom it is shared, and how it is kept secure.

This Policy applies to our website, mobile application, and all services provided through 63bd. Continued use of the platform means you fully agree to all the terms of this Policy.

What Information We Collect

We may collect various types of information when you create and manage your account on the 63bd platform. These are described in detail below.

2.1 Information Provided Directly by You

• Your full name and date of birth (for age verification)
• Email address and mobile number
• Bangladesh National ID or passport information (for identity verification)
• Residential address
• Payment-related information (bKash, Nagad, Rocket, or bank account number)

2.2 Automatically Collected Information

• IP address and device identifier
• Browser type and operating system
• Activity logs on the platform (login times, game sessions, transaction history)
• Information collected through cookies and similar tracking technologies
• Connection information and network data

2.3 Information Collected from Third Parties

In some cases we may receive information about you through payment processors or identity verification services. This information is used solely to ensure the security of your account and the accuracy of transactions.

Purpose of Using Information

63bd uses the information collected for the following purposes:

• Account Management: Creating, verifying, and maintaining your account.
• Service Delivery: Providing gaming, betting, and other services without interruption.
• Transaction Processing: Securely completing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Age Verification: Ensuring that only users aged 21 or above can use the platform.
• Fraud Prevention: Preventing unauthorized access, fraud, and money laundering.
• Customer Support: Resolving issues quickly through 24/7 live chat and email.
• Bonuses & Promotions: Properly managing bonuses and offers applicable to you.
• Responsible Gaming: Identifying patterns of excessive gambling and providing you with the necessary support.
• Legal Compliance: Complying with applicable laws and regulations.

Data Sharing Policy

63bd never sells your personal information to third parties and does not rent it out for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Payment processors (such as official partners of bKash, Nagad, and Rocket) and technology service providers who directly assist in operating our services. These partners operate under strict confidentiality agreements and may not use your information beyond their stated purpose.

4.2 Legal Obligations

Information may be disclosed to authorities pursuant to a court order, government investigation, or any other legal requirement. In such cases we provide only the specific information requested.

4.3 With Your Consent

Beyond the circumstances mentioned above, we do not share your information with any third party without your explicit consent.

Data Storage & Security

63bd follows industry-standard technologies and practices to protect your information. The key aspects of our security measures are described below.

5.1 Encryption

All sensitive information transmitted and stored on our platform is protected with SSL (Secure Socket Layer) encryption technology. Payment information is stored in a specially encrypted vault.

5.2 Access Control

Only authorized personnel have access to your information, and their access is always monitored and logged. All internal systems are covered by multi-layer authentication.

5.3 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period for legal and regulatory reasons. Once that period has passed, the information is securely deleted.

Cookie Policy

The 63bd website uses cookies and similar tracking technologies, which are small data files stored in your browser. The reasons for using cookies are as follows:

• Essential Cookies: To maintain login sessions and ensure the core functionality of the platform.
• Functional Cookies: To remember your preferences and provide an improved user experience.
• Analytics Cookies: To monitor and improve the performance of the platform.
• Security Cookies: To prevent fraud and unauthorized access.

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not function properly.

Your Rights

As a user of 63bd, you have certain important rights regarding your information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If there is any error in your information, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to Object to Processing: You can object to your information being used for specific purposes.
• Right to Data Portability: You can receive your information in a structured, readable format.

If you wish to exercise any of the above rights, please contact our support team. We are committed to responding to your request within a reasonable time.

Protection of Minors

63bd provides services only to users aged 21 or above. We do not knowingly collect any information from minors. Age verification during account registration is mandatory.

If we receive evidence that a minor has registered on the platform, we will immediately close that account and delete the associated information.

Changes to the Policy

63bd reserves the right to update or amend this Privacy Policy at any time. If there are any significant changes, we will:

• Send a notice to your registered email address
• Post an announcement on the platform
• Update the "Last Updated" date at the top of the policy

Continuing to use the platform after changes have been made will be considered your consent to the new policy. Therefore, it is recommended that you visit this page regularly.

International Data Transfers

63bd primarily serves users in Bangladesh. In some cases our technology infrastructure may process information on servers located in other countries. In such transfers we ensure that all parties involved maintain privacy standards equivalent to this policy.

Regardless of where your information is processed, the protection standards described in this Privacy Policy will always apply.

Special Protection for Payment Information

Because financial information is highly sensitive, we have implemented special security measures for it:

• Information related to bKash, Nagad, and Rocket transactions is stored in a separate encrypted database.
• For bank transfers, only the information necessary to complete the transaction is collected.
• Full card or account numbers are not stored in our systems — only secure tokens are used.
• All financial transactions are conducted through SSL encryption.

For every deposit or withdrawal transaction of at least ৳500, a confirmation message is sent to your account during processing, which helps identify unauthorized transactions quickly.

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to make a request regarding your information, please contact us:

[email protected]

You can also reach us in Bengali through 24/7 live chat.

We try to respond to all privacy-related questions as quickly as possible.